Privacy Policy

When you reach out to us or use our services, we collect information that helps us understand your mobile app performance needs and deliver better optimization results.

We only collect information that's directly relevant to improving your app's performance. We don't gather unnecessary personal data or track your activities beyond what's needed for our services.

Your information helps us provide effective mobile app optimization services. Here's exactly how we use what you share with us:

• Analyzing your app's current performance and identifying optimization opportunities
• Developing customized performance improvement strategies for your specific needs
• Communicating with you about project progress and recommendations
• Providing technical support during and after the optimization process
• Sending relevant updates about mobile app performance best practices (with your permission)
• Improving our services based on project outcomes and client feedback

We never use your information for unrelated marketing purposes or share your app's sensitive performance data with third parties without explicit permission.

We keep your information confidential and only share it in specific, limited circumstances that directly support your project or comply with legal requirements.

If we work with specialized performance tools or platforms during your optimization project, we'll inform you beforehand and ensure these services meet our privacy standards. Any case study or reference use requires your written approval first.

Under Taiwan's Personal Data Protection Act, we may disclose information when legally required, but we'll notify you whenever possible unless prohibited by law.

You have significant control over your personal information. These rights ensure you can manage how we handle your data throughout our business relationship.

To exercise these rights, simply contact us using the information at the bottom of this page. We'll respond within 30 days and guide you through the process.

Protecting your information is fundamental to our business. We use multiple layers of security to safeguard your data throughout our relationship.

We regularly review and update our security practices to address new threats and maintain the highest protection standards for your sensitive app performance data.

We keep your information only as long as necessary for providing services, meeting legal requirements, or maintaining legitimate business interests.

When retention periods expire, we securely delete your information unless you request earlier deletion or we have legal obligations to maintain certain records.

If you request data deletion, we'll remove your information within 30 days unless technical or legal constraints require longer retention periods. We'll explain any delays and provide expected deletion timelines.

While we primarily operate from Taiwan, some of our optimization tools and cloud services may process your information in other countries.

When we transfer your data internationally, we ensure appropriate safeguards are in place:

• We only use service providers with strong privacy protections and contractual commitments
• Data transfers occur through secure, encrypted connections
• We maintain records of where your data is processed and why
• International processors must meet Taiwan's data protection standards

If you have concerns about international data processing, please discuss this with us before starting your project. We can often accommodate preferences for data location when technically feasible.

Our website uses minimal tracking technologies to provide basic functionality and understand how visitors use our services.

We use:

• Essential cookies for website functionality and security
• Analytics cookies to understand website usage patterns (anonymized)
• Session cookies to maintain your preferences during visits

You can control cookie settings through your browser preferences. Disabling cookies won't affect your ability to contact us or use our services, though some website features may work differently.

We don't use tracking cookies for advertising or share website usage data with third-party advertisers.

We may update this privacy policy occasionally to reflect changes in our services, legal requirements, or privacy practices.

When we make significant changes, we'll notify you via email if we have your contact information, or post a notice on our website. For minor updates, we'll update the "last modified" date at the top of this page.

We encourage you to review this privacy policy periodically, especially before starting new projects with us. Continued use of our services after policy updates indicates your acceptance of the changes.